FAQ

We want to make your visit here as seamless as possible.

Whether you’re planning a wedding, an inquisitive groomsmen or just looking for your next lavish outfit, we have all your questions compiled here and answered on this page. 

WEDDINGS

Congratulations on your engagement! We recommend checking our Wedding Party Process to a get a sense of what to expect.

You can start as early as you'd like to get a sense of what we have to offer, or to lock in pricing (should they change in the New Year).

As a general rule of thumb, Book your first consultation (using the link here) at least 6-7 months before the wedding to allow for any ordering or alteration times.

No, you will not! All deposits are non-refundable and can be transferred towards a different date. If your wedding is postponed due to unforeseeable circumstances we recommend booking a second fitting 4-5 months before the new date (see question below expand on this).

If you need a different size and your suit has not been altered yet, not a problem! Book an appointment for a second fitting - we would be happy to resize you. Please notify us as soon as you can to confirm and accommodate sizing availability and ordering times for your wedding.

Answer: No, but our prices are very competitive with rental prices and you get to keep the suit! Our suits (as part of our packages) start at $249.99 and up to own.

Answer: Yes, our packages are designed as a whole, and if the items are removed prices may change. Please advise if an item is not needed so a further review can be given regarding prices.

Answer: No, prices are set to the most competitive rates. Anyone purchasing 4 or more suits gets the best possible prices. 

BESPOKE

Answer: Generally, our Bespoke program takes anywhere from 4 weeks to 8 weeks depending on the time of year. Rush fees may apply to expedite the process.* 

*Due to peak wedding season and recent tariffs & global production impacts, consult with our Bespoke specialists to discuss fabric availability and potentially affected timelines needed for international shipping & pricing. 

Answer: When you have a specific/unique vision in mind, the Bespoke program allows you to create a one of a kind garment with every detail you would want. An off the rack fitted suit is chosen from the sales floor and fitted as perfectly possible.

However, if you find that off the rack suits don’t quite fit you perfectly, opting for the Bespoke program will provide you with a garment that fits to your exact measurements.

Answer: We have a large selection of high-end quality fabrics for you to choose from. We select brands that produce the best, mainly sourced from countries such as Australia, England and Italy.

ALTERATIONS

Yes! We do. This allows us to ensure your suit is taken care of from start to finish in-house.* This is considered to be a seperate service, and these alterations are priced competitively.

Any rush requests will need to be reviewed and may incur an additional fee. Should our in-house team not be able to accommodate your time frame request, we will refer you to a off-site alterations team.

*Due to our limited staff paired with unprecedented wedding alteration volumes, alteration times may be affected. Please contact us to get the most up to date alteration time lines.

Our trained associates will assess your alteration needs and will recommend what we feel is needed to fit you to the suit properly. Please note: If you have a tailor of your own, you are very welcome to bring it to them instead.

The full balance of your bill needs to be paid before we send any garment to alterations.

Please bring your own dress shoes to these fittings. No try-on shoes, socks or dress shirts will be provided during this time.

Answer: No, they are considered a separate service, and additional charges are applied. 

Answer: It may take 1-2 weeks to alter your suit, but exceptions can apply.*

*Due to peak wedding season alteration volumes. Alteration times have been impacted and will take a minimum of 2 weeks. We thank you for your understanding and patience.

Answer: The amount you spend is dependant on certain factors such as body type and preference of fit. During your fitting, our stylists will advise what alterations are needed to give you the style of fit you want. (On average, about $40 - $80 more or less.)

Answer: No, while we offer a full range of tailoring services, if you have your own tailor, or you live out of town; we welcome you to take the suit with you to have it tailored elsewhere. However, any alterations performed outside are your responsibility and cannot be exchanged or returned if any damages may occur.

Answer: Once your alterations are complete, come by and try it on before your final send off! Make sure to bring your pair of dress shoes so that you know you're happy with everything head to toe.

For Groomsmen: You take home your suit, shirt and (if applicable, shoes & belt) - you DO NOT take home small accessories associated with your package (tie/bowtie/pocket squares/suspenders/cufflinks, etc.).

For Grooms: You take home your full garment from head to toe + all small accessories are given to you 1 bag so that nothing gets lost before the big day.

Answer: Simple! After alterations, we provide you with an alteration ticket (usually stapled to your receipt). In the top right hand corner is the pick-up date noted. That day and onwards you can come by anytime to try on & pick up your suit.

Lost your ticket? Check to see at the bottom of your receipt if we noted your ticket number. If it's not there, Please email or call us to find out.

Answer: Our storage space is limited, and unfortunately we are not able to accommodate long term storage needs.

If you are picking up your altered suit more than 6 months from the completion date, we will be charged an additional storage fee of 20% of your final bill. Thank you for your understanding.

ONLINE SHOPPING

Our online shop is now OPEN!

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4MENUNITED EXCHANGE POLICY

We offer exchange or store-credit IN-STORE ONLY at any of our locations up to 14 days after purchase.

To be eligible for an exchange, your item must be unused, in its original packaging and in the same condition that you have received it.

To complete your exchange, we require your information to locate your date of purchase.

Please do not send your purchases back to the manufacturer.

If you need to exchange due to damage, or for size or color of the same item, send us an email at hello@4MenUnited.com and we will arrange the exchange within 8 - 14 business days. You will be responsible for shipping costs.

Send item to:

ATTN: Online Shop - 4040 Steeles Ave W Unit 38 Vaughan Ontario CA L4L 4Y5.

Currently we are offering delivery Canada wide.

International orders will take 4-5 weeks, sometimes 6 depending on location and shipping information chosen. To ensure prompt arrival please place your order in advance of your event.

To return your product, you should mail your product to:

4040 Steeles Ave W Unit 38 Vaughan Ontario CA L4L 4Y5

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.